These Terms & Conditions ("Terms") govern your access to and use of sonarclinics.co.uk and the clinical services provided by Sonar Informatics LTD. By using our website or booking an appointment, you agree to these Terms.
1. Overview of Services & Platform Access
Sonar Informatics LTD operates an accredited online healthcare platform and pharmacy network spanning over 3,000 partner clinic locations across the United Kingdom. Access to our website is permitted on a temporary basis, and we reserve the right to modify or withdraw services without prior notice.
Accredited Prescribers
Every booking or consultation request is reviewed by qualified UK-registered clinicians.
Secure Bookings
Appointment details are stored with end-to-end data encryption for patient safety.
UK Wide Network
Over 3,000 community pharmacies providing walk-in and online consultation pathways.
2. Intellectual Property & Ownership
We are the owner or the licensee of all intellectual property rights in our site, brand assets, and published materials. Those works are protected by copyright and trademark laws globally. All such rights are reserved.
- You may print one copy or download extracts of pages for your personal reference.
- You must not modify digital or paper copies of any materials downloaded from our site.
- Commercial exploitation of any site graphics, text, or brand assets without explicit written consent is strictly prohibited.
3. User Accounts, Security & Credentials
If you register an account or receive a password/security token, you are responsible for maintaining confidentiality of your account credentials. You must immediately notify us of any unauthorized use or security breach.
You must provide accurate, honest, and complete health information during medical assessments and clinical triage questionnaires. Providing misleading medical history may jeopardize your care and invalidate clinical recommendations.
4. Service Availability & Platform Modifications
We aim to keep our site updated regularly, and content may change at any time. We do not guarantee that our platform will always be available or uninterrupted. We reserve the right to suspend or close access during system updates or emergency maintenance.
5. Limitation of Liability
The material displayed on our site is provided without any guarantees or warranties as to its completeness or precision. To the maximum extent permitted by UK law, Sonar Informatics LTD and its partner healthcare providers exclude liability for indirect loss, loss of data, or operational disruptions.
Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any liability that cannot be excluded under applicable UK healthcare laws.